Shipping Policy

At MMAL, we are committed to getting your order to you as quickly and safely as possible. Please review the information below regarding our shipping process.

Processing Times

Processing times are listed within each product's description and may vary by item.

Please review the product description carefully before purchasing, especially for items marked as preorder. Preorder items may have different processing and estimated shipping timelines than in-stock products.

Shipping & Delivery

Standard Shipping: Once your order has been processed and shipped, delivery typically takes approximately 5–7 business days, depending on your location and the shipping carrier.

Please note that processing time is separate from shipping/transit time.

Order Tracking

Once your order has shipped, you will receive tracking information by email or through the contact information provided at checkout.

Please allow time for the shipping carrier to update tracking information after your package has been accepted.

International Shipping

MMAL currently offers international shipping to select countries.

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise stated, these additional charges are the responsibility of the customer.

Shipping Delays

While we work to meet all estimated processing and delivery timelines, carrier delivery dates cannot be guaranteed.

Delays may occur due to circumstances outside of MMAL's control, including severe weather, holidays, carrier disruptions, customs processing, or other unexpected shipping delays.

Once an order has been transferred to the shipping carrier, transit and delivery times are subject to the carrier's operations.

Questions About Your Order

If you have any questions or concerns regarding your shipment, tracking information, or order status, please contact MMAL Customer Support and our team will be happy to assist you.